What is one of the key procedures for receiving merchandise?

One of the key procedures for receiving merchandise is conducting a visual inspection of the products. This step is essential for ensuring that the items received meet quality standards and are in good condition. During the visual inspection, staff check for any damages, discrepancies in quantity, or quality issues that could affect customer satisfaction and the overall inventory. This procedure helps to identify any problems early on, allowing for prompt actions such as returns or claims with the supplier.

While training staff, identifying promotional discounts, and organizing customer feedback sessions are important aspects of merchandising and inventory management, they do not directly pertain to the immediate process of receiving and assessing the physical condition of merchandise at the point of arrival. Thus, the visual inspection serves as a foundational element in maintaining product integrity and ensuring that the inventory reflects what was ordered.